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Former National Channel Director for Dialpad to join the company’s sales engineering department

SANDY, UT – Telarus, LLC., the largest privately-held distributor of business Cloud infrastructure and Contact Center services announced it had hired Mike Baillargeon as its new solution architect for UCaaS and CCaaS in the east. As the Telarus team’s latest member, Baillargeon will create a comprehensive architecture for the customer’s environment and provide strategic direction through the process. He will be working with the sales engineering department and partners to ensure the best-fit UCaaS and CCaaS solutions are brought in to help modernize existing enterprise architecture.

“I’ve known Mike for many years. I’m not sure I’ve ever seen him frown. His energy, passion, and positivity are contagious. He has an uncanny ability to teach and understand the problems the customer is trying to solve and can talk that through in a language everyone understands. He brings such a strong background of depth, and we’re beyond excited to have him on board supporting our UC and Contact Center efforts in the East!” said Josh Lupresto, Telarus VP of sales engineering.

Mike Baillargeon has spent his entire career in the Unified Communications and Contact Center industry, focusing on partner enablement. He was previously an IT director for a large BPO contact center. For the past ten years, he has been using his experience and passion for driving better customer experience. Baillargeon drove customer experience by enabling partners of all sizes to sell, be a trusted advisor, and a thought leader. He always wants to drive digital transformation and push customers to be leaders in their space through technology adoption.

Baillargeon has sought out companies that offer disruptive technology, so it makes sense that he accepted a position as UCaaS Solution Architect at Telarus. He was formerly at Five9, where he was a partner development director and worked to enable and gain mindshare of partners and Master Agents while teaching them about the technology. He values companies with a great culture, strong products, and a great team. He also previously was a long time ShoreTel employee holding various positions including engineering, but always focused on the channel and teaching partners how to hold conversations with prospects on how to sell a solution and not just a SKU. He will be reaching out to Telarus sales leaders to talk about empowering, engaging, and energizing the Telarus partners in their patch. Telarus is grateful to have Mike Baillargeon join the team.

If you’d like to learn more about Mike Baillargeon and the robust portfolio of the exclusive suppliers that Telarus has to offer, please engage the Telarus new partner hotline 877-346-3232 or visit us online at


About Telarus

Built for You, Telarus is the largest privately held technology services distributor (master agent) in the United States, Canada, UK, Australia, and New Zealand. Our dynamic agent-partner community sources data, voice, cloud, and managed services through our robust portfolio of 170 leading service providers. We are best known for our home-grown software pricing tools and mobile apps unique in the industry. To help our partners grow their businesses, we have assembled the best support organization in the industry, including SD-WAN, Cloud, mobility, IoT, contact center, and ILEC specialty practices whose primary goal is to help our partners identify and design the right technology solutions for their customers. To learn more about the Telarus opportunity, please visit, or follow us on Twitter @Telarus.